Returns & Exchanges
At Bells of Steel, we want you to be 100% satisfied with your gym equipment, which is why we offer a 30-day return policy on all standard items. If your gear doesn't help you reach your gains, we'll help you get your money back or find the right replacement.
Return Process
- 1.Initiate Your Request
Contact our support team or visit our online returns portal with your order number and email address to start the process.
- 2.Prepare the Equipment
Ensure all items are disassembled and placed back in their original packaging to prevent damage during transit.
- 3.Ship It Back
Print your provided return shipping label and drop the package off at the designated carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned gear, we will process your refund or exchange within 5-7 business days.